Terms and Conditions

Account Creation

To use certain features of our service, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

Account Termination

We reserve the right to terminate or suspend accounts that violate these terms or engage in inappropriate behavior.

Event Participation

When participating in events organized through our platform:

• You participate at your own risk
• You must follow all event rules and guidelines
• We are not liable for injuries or accidents
• Event organizers may have additional terms

Event Booking and Registration

Event registration is subject to the following terms:

• Registration is required for all events
• Event capacity limits apply and are enforced
• Registration may close before the event date
• Waitlists may be available for full events
• Event details may be updated up to 24 hours before start time

Event Cancellation by Participants

Participants may cancel event registrations subject to our cancellation policy:

• Cancellations must be made at least 12 hours before event start time
• Late cancellations are not eligible for refunds
• Cancellation requests must be submitted through the platform
• No-shows will be recorded and may affect future event eligibility

Event Cancellation by Organizers

We reserve the right to cancel, postpone, or modify events:

• Due to weather conditions or safety concerns
• If minimum participant requirements are not met
• Due to unforeseen circumstances or force majeure
• For maintenance or technical issues
• Participants will be notified via email and app notifications

Event Rules and Conduct

All participants must adhere to event rules:

• Arrive on time for event check-in
• Follow safety instructions and guidelines
• Respect other participants and event staff
• Wear appropriate attire and equipment
• Report any incidents or concerns immediately

Payment Methods

We accept the following payment methods:

• Credit and debit cards (Visa, MasterCard, American Express)
• Digital wallets (Google Pay, PhonePe, Paytm)
• UPI transfers
• Net banking
• All payments are processed securely through our payment partners

Payment Terms

Payment for events and services is subject to:

• Full payment is required at the time of booking
• Prices are displayed in Indian Rupees (₹) and include applicable taxes
• Payment confirmation will be sent via email
• Failed payments may result in booking cancellation
• Payment disputes must be reported within 48 hours

Refund Policy

Refunds are processed according to our cancellation policy:

• Full refunds for cancellations made 12+ hours before event time
• Refunds are processed within 3-5 business days
• Refunds are issued to the original payment method
• Processing fees may apply to certain payment methods
• Refund status can be tracked through your account

Payment Verification

For paid events, payment verification is required:

• Participants must mark payment as completed
• Event organizers verify payment status
• Verification may take up to 24 hours
• Unverified payments may result in participation restrictions
• Payment receipts are available for download

Booking Process

Event booking follows these steps:

• Browse available events and select desired event
• Review event details, date, time, and pricing
• Complete registration form with required information
• Make payment if required for paid events
• Receive confirmation email and booking reference
• Check-in at event location with booking confirmation

Booking Confirmation

Upon successful booking:

• You will receive an immediate confirmation
• Booking details are stored in your account
• Event reminders are sent 24 hours and 2 hours before start time
• QR codes or tickets are generated for event entry
• Event updates and changes are communicated via email

Booking Modifications

Changes to bookings are subject to:

• Modifications must be made at least 24 hours before event
• Date and time changes may incur additional fees
• Participant substitutions may be allowed with advance notice
• Event transfers to other events are subject to availability
• All changes must be requested through the platform

Waitlist and Standby

For events at capacity:

• Waitlists are automatically created for full events
• Waitlist position is determined by registration time
• Notifications are sent when spots become available
• Waitlist spots must be confirmed within 2 hours
• Standby lists may be available for day-of cancellations

Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted access. We may modify, suspend, or discontinue the service at any time.

Health and Safety

Our service is not a substitute for professional medical advice. Consult healthcare professionals before starting any fitness program. We are not responsible for any health issues that may arise from using our service.